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Terms & Conditions

The Terms and Conditions are important and you should read them all. We have tried to keep them as concise and clear as possible. If you are unsure about any aspect of these terms you should clarify them with support before playing.

Bonus Terms

When playing with any kind of bonus at any time your maximum bet is $5. This applies as long as the bonus chips remain in your account regardless of the wagering requirement.

Unless stated otherwise bonuses permit wagers on Slots, Keno and Scratch Card games only and have the following wagering and cashout rules:

WageringMax. Cashout
Deposit Bonuses25 x Deposit + BonusNone
Free Chips30 x Credit$100
Free Spins35 x Spin Winnings$100
Cashback Credits30 x Credit$100 or 10x Credit Amount

All bonuses are non-redeemable. You may withdraw any profit made by wagering the bonus chips, but the bonus chips themselves will be removed when your withdrawal is processed.

Only the original recipients of any promotion are permitted to claim it.

Failure to comply with the rules for any part of a promotion will result in all winnings from the promotion being void.

Any winnings derived from game features triggered or games started while a promotion is active will count as part of the promotion.

We will cash out the full balance on account or maximum allowed when withdrawals are requested from bonus play.

Comp Points are earned for every wager placed in the casino. The amount earned depends on your VIP Level. Wagers on Craps will not earn Comp Points. Comp Points can be redeemed for Free Chips in the cashier at the rate of 100 Comp Points to $1.

Any cash balance in your account when you claim a Bonus, or any deposit made while a Bonus is active will be viewed as part of the promotion and any terms will apply.

Unless stated otherwise you are only permitted to claim one non-deposit offer between deposits of at least $10.

Slots Tournaments

Bonus chips and winnings from Free Spin Promotions cannot be used to buy into tournaments. Slots Tournament winnings are paid as Free Chips.

Terms and Conditions

Please read the following Terms of Service carefully. By registering an account with TheOnline.casino you agree that you fully understand and accept all of the following.

TheOnline.Casino is operated by IG Services NV and holds a Gaming License from Curacao eGaming.

Players who choose to play for real money do so at their own discretion and risk. As with all gambling, there is the risk of losing money with this software.

TheOnline.casino reserves the right to change or amend this agreement or the terms and conditions of its promotional offers at any time and without prior notice.

Who is Allowed to Play

TheOnline.casino is restricted to individuals who are over 18 years of age, of legal age of majority and who are resident in jurisdictions where the use of its games is not prohibited by local or national law. All wagers are void where prohibited by law.

If you are in one of the following countries you are not permitted to play for real money: Costa Rica, Curacao, France, Germany, Netherlands, Netherlands Antilles, United Kingdom.

If it is determined that you have created an account from one of these countries any initial deposits will be returned. It is your responsibility to determine the legality of online gaming in your local jurisdiction.

Players from the following countries must make a cash purchase before they can redeem any non deposit bonuses: Albania, Armenia, Bangladesh, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Indonesia, Latvia, Lithuania, Malaysia, Poland, Romania, Serbia, Slovakia, Slovenia, Turkey, Ukraine

Representations and Warranties

By using our website or software you represent that:

  • You are at least the age of legal majority in the jurisdiction in which you reside.
  • You understand that games may be played for free, or for money.
  • You do not find the website or software to be offensive, objectionable, unfair, nor indecent.
  • You fully indemnify us from any costs or damages that may arise from your use of our website or casino software.
  • You accept that the game server will determine the game results and that in the event of a dispute the records stored on the game server will be deemed accurate.

TheOnline.casino may withhold play, winnings or account balances and/or apply charges to your casino account should we, in our sole discretion, determine the account to be fraudulent, or if

  • You hold more than one account, or your account is linked to other accounts
  • The name on your casino account does not match any credit card or other funding source used on the account
  • The signature on your verification form does not match your credit card and/or verification documents.
  • The verification documents provided have been altered, manipulated or have had identifying information removed
  • You provide false, incorrect or misleading information when opening your casino account.
  • You are not of legal age in the jurisdiction where you reside or you reside in a jurisdiction, where law prohibits the use and participation of such games.
  • You have allowed or permitted (purposely or not) another party access to your casino account.
  • You have reversed or charged back any of your purchases on your casino account.
  • Your deposited funds have not yet cleared
  • You are found cheating or you have disrupted the natural randomness of the Games.
  • You are involved in any form of automated, commercial, collusion or syndicate play.
  • We should become aware that you have played at any other online casino under any of the circumstances set out above.

In addition, TheOnline.casino reserves the right to:

  • Cancel your membership at any time and without notice. Any funds in your account will be credited to you via the method of our choice.
  • Limit or refuse your purchases, wagers, or any bonus offers made.
  • Make final decision on the transaction methods available to you for deposits and withdrawals.

Account Verification

All withdrawals are subject to audit and are only paid to verified accounts. To verify your account you will provide us sufficient documentation to prove your identity, complete our verification form and make at least one cash purchase. This cash purchase is for verification purposes only and can be withdrawn with no wagering requirement.

This may include copies of government issued photo ID, recent utility bills, credit cards, a signed purchase history, a photograph of yourself holding any of these documents, and/or other appropriate or notarised documentation. The verification form is available here.

Your account may be closed and any balances void if you fail to provide this within 14 days from our request, if any of the documentation provided is inconsistent with the information provided at registration, or if in our sole opinion the documents have been falsified or manipulated.

Confidentiality and Privacy

You should keep your account information strictly confidential as you are solely responsible for your account transactions and any use of the software application through your account.

Your personal identity and all the information you provide to us will remain strictly confidential. TheOnline.casino will not sell, rent or share your personal information with any third party unless required by law. We use up-to-date industry procedures to keep personal data as safe and secure as possible and to protect against loss, unauthorised disclosure or access.

TheOnline.casino will not report wagering information or details of any winnings on your behalf.

Cash Handling

All wagering and account balances at TheOnline.Casino are conducted in US Dollars (USD). Purchases with any other currency are accepted and will be converted to USD at the banks current exchange rate. TheOnline.Casino will not be liable for any currency conversion expenses.

If your casino account is dormant for a period of 180 days your balance will be reduced to zero. This is to ensure our affiliates are compensated fairly. These funds can be reinstated at any time by contacting customer services.

There is no maximum withdrawal limit however large wins may be paid in instalments depending on the limitations of the payment method used to withdraw.

TheOnline.casino reserves the right to apply reasonable charges for processing withdrawals. If a maximum withdrawal restriction is in place this charge will applied after the maximum withdrawal restriction has been applied.